Cancellation Policy

Cancellation of Website Design & Development Services

We invest time and resources in each project we take on. Therefore, cancellations of digital services are subject to specific conditions.

✅ Before Project Work Begins:

1. You may cancel your service request and receive a partial refund, minus any administrative or consultation fees.

⚠️ After Project Work Begins:

1. If work has already started (planning, design, or development), cancellation is possible, but no full refund will be provided.
2. A partial refund may be issued based on the percentage of work completed at the time of cancellation.

❌ No Cancellation Allowed:

1. After the project has been completed or final files have been delivered.
2. If the delay or dissatisfaction is caused by lack of communication or required input from the client.

3. How to Cancel an Order or Service

To request a cancellation, please contact us through:

📧 Email: projuktisheba.info@gmail.com

📞 Phone: +880 1712-377406

Include your Order ID or Project Name, and reason for cancellation.

4. Cancellation Processing Time

1. We process cancellation requests within 2-3 business days.
2. Refunds, if applicable, will be issued within 7-10 business days via the original payment method.

5. Right to Cancel by Projuktisheba

We reserve the right to cancel any order or service under the following conditions:

1. Product is out of stock or discontinued.
2. Technical issues or pricing errors.
3. Failure to receive payment or communication from the client.
4. Violation of our Terms and Conditions.

In such cases, a full or partial refund will be provided depending on the situation.

6. Contact Us

If you have any questions or need help cancelling your order or project, feel free to reach out:

📧 Email: projuktisheba.info@gmail.com

📞 Phone: +880 1712-377406

🌐 Website: www.projuktisheba.com

Would you like me to now format all policies (Refund, Cancellation, Terms & Conditions) into a single webpage layout or Word document for your website? I can also translate any or all of them into Bengali if needed.